We won't clean any oven or hob that is not in good working order, please make sure that the fan works and the oven heats up prior to booking your clean, the grill must also work correctly, in most cases on completion of the clean we require payment, this can be cash or card.
if you are not totally happy with your clean you won't have to pay, if you booked and paid on line you will get a full refund and we will offer to re-clean your oven again FREE of charge.
All customers will be given an invoice on the day of the clean stating how much in total that we are charging you, please check this as soon as your technician arrives.
Oven Repair Service
From January 2021 we will be able to provide an oven repair service, this will be a fixed price single repair, this will include the service engineer call out, Labour, Parts, full testing and safety check.
If your oven is faulty and you are booking a repair through us we can continue to clean your appliance, you can also pay for your repair and clean over ten monthly interest free payments.